How Decisions on Customer Service will Impact on Influencing the Level Essay

How Decisions on Customer Service will Impact on Influencing the Level of Sales - Essay Example The research conducted will be quantitative and will additionally adopt quantitative methodologies. The research will be conducted at the headquarters of the Commercial Bank in Venice. Data will be collected from the first one hundred customers who visit the organization for the purposes of making purchases within a period of two months. This sample is appropriate since the organization receives about five hundred customers on a daily basis. It is also appropriate since it will enable the management to collect diverse opinions from many of their customers. The collection of data will be done through the use of interviews along with the issuing of questionnaires to the customers. The existing relationships between the causes and effects will then have to be established from the customer replies and the trends on the organization's sales and profitability. To determine how the management decision-making methods can affect the quality of customer service and whether or not a good custom er service leads to customer loyalty, a primary research survey study will be conducted on the customers and the books of accounts to test the hypothesis. Â  The dependent variables in the research are the organizations level of sales along with their profitability. The independent variable, in this case, will be the decisions made concerning customer service. The organization will recruit personnel from within the organization to analyze the effects of their decision-making methods on their sales volume and profitability.

Witnessing the Paranormal by Using the Five Senses Essay

Witnessing the Paranormal by Using the Five Senses - Essay Example The reason scholars assume opposing positions on the paranormal is primarily because things that are paranormal do not have any empirical methods of being understood. This is why the possibility of witnessing the paranormal by using five senses has proven to be such a big challenge. Since paranormal activities are activities that transcend the normal, it is only natural for people to believe that perceiving anything paranormal requires some other senses other than the normal five senses. Thus, some persons have said that there are senses other than the five which have already been established. Contrastively, it would not hurt if one gave a chance to the argument about the possibility of perceiving the paranormal just through the normal five senses. It is logical for one to think that all human beings are normal and no human is extraordinary. Thus, those that have the capacity to perceive the paranormal, only do so by using their five senses. The argument may also be put forth that all humans are capable of using their normal senses to perceive the paranormal but only a few have been able to do so because these few are the one that have been able to effectively use their senses in ways others have not dared to (Westrum & Marcello 69; Wescott 13). These extra capabilities of these few may be placed side by side with the capability of some individuals to, for instance, pass in class more than others in an examination. As living beings, we are able to partake in life by putting into proper use the five senses which are natural to us. We have heard stories of people who at some points were disconnected from the normal processes or activities of life.